Shipping and DOA Policy
Betta Botanicals Shipping and DOA Policy
All products from Betta Botanical show live shipping rates from your prefered carrier. We offer FREE shipping on USA orders over $50. Aquatic Plants have an additional $8 charge as they require expedited shipping which is either USPS Priority Mail or FedEx 2Day, depending on your location. Wood has a Flat Shipping fee of $8. If an item has an assigned shipping $ value to it, this $ value is applied even when the order total qualifies for free shipping due to shipping costs, packing material, and time to carefully package your products.
When do you ship live plants?
Live plants ship Mondays and Tuesdays for orders received by 9pm PST on the previous day. Live plants are shipped via USPS Priority Mail or Fedex Express 2Day. Live arrival is guaranteed as long as you follow the DOA Policy below.
How long does my order take to ship?
Live plant orders are only shipped on Mondays and Tuesdays to prevent them from being held over the weekend at the post office. This means it could take 6 days for your order to ship (live plant orders placed monday evenings after 9pm, ship the following Monday morning). Orders containing only botanicals will ship within 1-4 business days. Thank you!
What is Your DOA Policy?
Do I have to Follow the Preparation Instructions?
We strongly recommend following the botanical preparation instructions. These instructions ensure that any 'potential contaminants' are removed if they find their way onto your leaves, bark, and seed pods.